For most electrical contractors with one to ten trucks, the best CRM is a field-service tool built for trades, such as Jobber, Housecall Pro, Kickserv or Service Fusion, because quotes, scheduling and invoices come ready to use. Bigger shops with dispatchers get quotes from ServiceTitan. A custom CRM makes sense when bids, service calls and seat fees stop fitting.
The prices below come from each vendor's own pricing page, as listed on October 22, 2026. Vendors change them often, so check before you buy.
What does an electrical contractor need from a CRM?
A CRM for electrical work has to follow a job from the first call through the permit, the inspection and the paid invoice, on a phone, from a truck. If a tool cannot do the things below without workarounds, keep looking.
- Every lead in one list, with where it came from: a call, a text, your website or Google.
- Stages that match electrical work. New call, quoted, permit pulled, scheduled, inspected, done, paid.
- Quotes with options, like a panel repair or a full upgrade, and a reminder when a quote goes quiet.
- Photos and notes from the job, such as the panel, the meter and the run.
- Scheduling and dispatch that shows who is where today.
- Texts from your business number, saved on the customer's record.
- Service agreements, if you maintain standby generators.
- Your license number on every estimate and invoice. In Texas, that is a rule, not a nice touch.
Do you have to put your license number on estimates in Texas?
Yes. Texas rules require an electrical contractor's name, address, phone number and license number on all proposals, invoices and written contracts, along with a notice that TDLR regulates you (16 TAC §73.51). The same rule covers advertising and business cards, and both sides of every work truck.
So before you pick a CRM, check that its estimate and invoice templates can carry your TECL number and the TDLR notice. Most can, through template settings. Ask to see one.
What do the popular electrician CRMs cost in 2026?
Field-service CRMs start around $49 to $79 a month for one user when you pay monthly, and climb to a few hundred dollars a month for a crew. Several of the big names do not publish prices at all. General CRMs like HubSpot and Zoho have free plans but do not schedule trucks.
| Tool | What it lists | Worth knowing |
|---|---|---|
| Jobber Core | $49 a month, 1 user, paid monthly | Quotes, scheduling and online booking |
| Jobber Connect | $139 a month for 1 user, $199 for 5 | Adds automated quote and invoice follow-ups |
| Jobber Grow | $199 a month for 1 user, $299 for 5 | Adds two-way texting; extra users are $29 a month each |
| Housecall Pro Basic | $79 a month, or $59 billed yearly, 1 user | Online booking on every plan |
| Housecall Pro Essentials | $189 a month, or $149 billed yearly, 5 users | Sized for small crews |
| Housecall Pro Max | $329 a month, or $299 billed yearly, 8 users | Recurring service plans; extra users are $35 a month |
| Kickserv | Start $75 a month for 5 users, Run $149 for 10, Scale $249 for 20 | 20% less billed yearly; email and text reminders on every plan |
| Service Fusion | Starter $245, Plus $382, Pro $627 a month | Unlimited users; about 15% less billed yearly |
| ServiceTitan | No price listed | Priced per technician, built for larger shops |
| FieldEdge, Workiz | No price listed | Request a quote |
| HubSpot free tools | Free for up to 2 users | A general CRM with no dispatch |
| Zoho CRM Free | Free for up to 3 users | A general CRM with no dispatch |
Jobber also lists lower prices if you pay for a year up front, starting at $29 a month for Core.
What does a five-person electrical shop pay?
Here is the list-price math for a shop with five people who need logins. It is arithmetic on the prices above, not a quote.
| Plan | A month | A year |
|---|---|---|
| Kickserv Start, 5 users, billed yearly | $60 | $720 |
| Housecall Pro Essentials, 5 users, billed yearly | $149 | $1,788 |
| Jobber Connect, 5 users, paid monthly | $199 | $2,388 |
| Service Fusion Starter, unlimited users, billed yearly | $208 | $2,496 |
| Jobber Grow, 5 users, paid monthly | $299 | $3,588 |
Then add what the list price leaves out: card processing, a texting number and any add-ons. Ask each vendor to name them. Cheaper is not better if the plan leaves out the texting or follow-ups you need.
Service calls or commercial bids: which tool?
Many electrical companies run two businesses: homeowner service calls and commercial or new-construction bids. They need different things.
| Service calls | Commercial bids | |
|---|---|---|
| What matters | Fast booking, dispatch, invoices on site | Bid due dates, follow-ups, win rate |
| Best fit | A field-service tool | A pipeline CRM, like HubSpot or Zoho, or estimating software |
| Leak to watch | Missed calls during jobs | Bids sent and never followed up |
If you do both, keep one source of truth for customers and add a simple bid board with due dates and reminders. That can live in the same field tool, a general CRM or a small custom build.
Which CRM fits your company?
Pick by crew size and by the work you chase, not by the longest feature list. Here is an honest starting point.
- Solo electrician. A free CRM, Jobber Core or Kickserv Start. Spend first on catching missed calls.
- Two to eight people, mostly service. Jobber, Housecall Pro or Kickserv. Run a two-week trial with real jobs and let your electricians pick the app they like.
- Unlimited users matter, because office staff and helpers all need logins. Look at Service Fusion and Kickserv's user counts.
- Ten or more techs and a dispatcher. Get ServiceTitan and FieldEdge quotes and compare them with the top plans above.
- Mostly commercial bids. A general CRM with a bid pipeline, plus your estimating software.
If one of these covers how you work, use it. That is often the right answer, and we say so on our free calls.
When does a custom CRM make sense for an electrician?
When service calls and bids live in different places, when per-user fees grow with every helper and office hire, or when you want the CRM, an AI text-back and an owner dashboard working as one system you own. It rarely makes sense for a solo electrician.
Often the answer is not a full replacement. Elevate, a Houston AI, software and marketing studio led by Justin Davis, can keep the field tool you already use and build what sits in front of it: the missed-call text-back, a lead and bid board with sources, and quote follow-up.
What about the calls that never reach the CRM?
Most CRMs start when someone types the lead in. A call you miss while you are in an attic never gets typed in. In a CallRail survey of 1,000 US consumers, 21% said they immediately call another business when nobody answers, and 42% said they leave a voicemail.
That is why a text-back belongs in front of any CRM. It answers the missed call by text within a minute, puts the lead on the board with its source and sends anything that sounds dangerous straight to you. Read how missed call text back works.
Custom vs rented vs doing it yourself
| Rented field-service CRM | Built for you | Doing it yourself | |
|---|---|---|---|
| Cost to start | A free trial, then a monthly plan | A build, priced on a free call | Your time |
| Monthly cost | By plan, often by user | A flat monthly plan, no per-seat fee | A spreadsheet is free |
| Fits electrical work on day one | Mostly | Built around your stages | Only if everyone keeps it updated |
| Your data | Exportable, but the account is theirs | You own the code, the data and the accounts | Yours |
| Biggest risk | Paying for features nobody uses | Hiring the wrong builder | Leads lost in texts and memory |
What should you ask before you sign?
Take these questions to every demo, ours included.
- What is the monthly total for my exact headcount, office staff included?
- Which plan has two-way texting from my business number?
- Can my estimates and invoices show my TECL number and the TDLR notice?
- Can it track permits and inspection dates on a job?
- How do missed calls and website forms get in?
- Can I export every customer, job and note if I leave?
Where to go from here
Want a second opinion on your setup? Book a free call. It takes 15 to 30 minutes, and you will leave knowing whether a rented tool, a custom CRM or a fix in front of the tool you have is the right move. Every build is priced on that call, with one flat price in writing before any work starts, and you own what we build. See what we would build first on our page for Houston electricians.