Small business consulting in Houston that finds where your leads leak
We look at your business the way a customer does, from the first search to the review, and find where jobs slip away. You leave with a written plan: what to fix first, and what it costs.
We find where jobs slip away and hand you a written plan.
- First call
- Free, 15 to 30 minutes
- You leave with
- A written plan with a price
- Area
- Houston and about 50 minutes around
What slow replies cost you a year.
Three numbers from your business. The share that slips away is a set average, explained under the result.
Calls, forms and messages from people who might buy.
What a typical job or sale pays you.
Your best guess is fine.
Example numbers. Change them to match your business.
- Leads slipping away a year
- 72
- Jobs that could have been
- 22
30 leads a month is 360 a year. 1 in 5 slip away from a slow or missed reply: 72. You usually hire 3 in 10: about 22 jobs. 22 jobs at $500 is $11,000 a year.
The 1 in 5 is a set average, not a measure of your business. A Harvard Business Review audit of 2,241 US companies found 23% never answered a web lead (HBR), and call-tracking data shows roughly 40 to 60% of small-business calls go unanswered (SchedulingKit). We use the lower, safer 1 in 5.
Spot your leaks.
Tap what happens in your business. See which fix comes first and what it is worth at your numbers.
Nothing tapped yet. Tap anything that sounds familiar.
We check your business the way a customer would
No questionnaire. We become your customer and write down what happens.
- Search your trade on Google and Maps, like a customer in your part of Houston.
- Call and text your line, in business hours and after.
- Fill out your form and time the reply.
- Try to book on a phone, and count the taps.
- Check nights and weekends, when plenty of people look for help.
- Look past the first job: payment, repeat visits and reviews.
- Calls after 5 PM ring out to a full voicemail.Text back every missed call.
- The website form emails an old inbox.Send forms to the right inbox.
- Google shows last year's hours.Update the hours on your profile.
- No reminder before estimates.Reminder the day before and the hour before.
Flat prices, agreed in writing before any work starts.
You leave with a written plan and a price
Plain words. Take it to anyone, hand it to your team, or do the work yourself.
- What we found, and how we found it.
- What to fix first. Cheap, quick wins sit at the top.
- A flat price next to each fix we would do.
- Who would do it: you, us, or someone better suited.
- What it leaves out. If a cheaper tool does the job, it says so.
- No strings. The plan is yours either way.
How consulting runs, from the call to the plan
Nothing paid happens without a flat price in writing first. You can stop after any step.
- Day 1
A free 15 to 30 minute call
How work comes in today, and what bugs you most.
We look from the outside
Search, call, text, fill out the form, try to book.
We write the plan
What we found, the fix order and a flat price for each.
We go over it together
Ask anything. Cross off what does not fit.
You decide
Do it yourself, hire someone, or have us build part of it.
Bring these to the free call
- The phone number and website customers actually use.
- How work comes in: calls, texts, forms, walk-ins.
- The tools you use now, even a paper calendar.
- What a typical job is worth, if you want to say.
- The one thing that bugs you most.
When the free UH SBDC is the better first stop
Starting a business, writing a plan for the bank or sorting out your books? Start with the University of Houston Small Business Development Center. It is free, and it is local.
We do one narrower thing: find where customers and jobs slip away in a business that already has them, then price the fix.
You can use both. If the SBDC is the better first stop for you, we will say so on the call, and we will not charge for work they do for free.
Is consulting right for your business?
It fits owner-run local businesses in Houston and about 50 minutes around that get work by phone, text, forms or walk-ins and lose some of it to missed calls, slow replies or quotes nobody chases. It is not for startups with no customers yet, bank business plans or monthly coaching.
Not a fit
- A startup with no customers yet.
- Projects that need a big team or procurement.
- Loan packages, bank business plans or taxes.
- A monthly coaching retainer. We do not sell hours.
A good fit
- You own the business, or make the buying call.
- You miss calls while on a job or after hours.
- Follow-up depends on someone remembering.
- You are in Houston or about 50 minutes around.
Three rules on every job
Flat price, in writing.
Agreed before work starts. Changes get priced first.
You own what we build.
Site, CRM, automations and data, once paid for.
You see everything.
Every text, reply and booking, in full transcripts.
Where each fix lands
Something you change yourself, a system we build, or marketing that brings more customers in. Every fix is priced on the call, in writing.
Questions about consulting
How much does consulting cost?
The first 15 to 30 minute call is free. If paid work follows, you get a flat price in writing before it starts, and nothing is billed without your yes. Each fix in the plan carries its own flat price too. Builds, websites and marketing plans are priced on the free call, once we see what you need. Ad spend is paid to Meta directly and is never part of our price.
What do you need from me?
Thirty minutes for the call, the phone number and website your customers use, and a rough idea of how work comes in today. Tell us which tools you use, even if it's a paper calendar. We do the first look from the outside, the way a customer would, so you don't need to hand over logins to get started.
Who does the work?
Justin Davis, the founder of Elevate, runs the call, does the look at your business and writes the plan. If you hire us to build the fixes, the same Houston team builds them, so nothing gets lost in a handoff. You can reach Justin directly at 346-876-2295 or justin@elevatebiz.co.
What happens after I get the plan?
You decide. Do the fixes yourself, take the plan to another company, or ask us to build some or all of it. If we build, you get a flat price in writing before work starts. A build takes a day or two for small jobs and a week or two for bigger ones. Either way, the plan is yours to keep.
Do I have to buy a build from you?
No. The plan is useful on its own, and it's yours. Some fixes cost nothing but a setting or a habit. If an off-the-shelf tool does the job for less, the plan says so. We'd rather you fix the leak than buy something you don't need.
How long does it take?
The call takes 15 to 30 minutes. How long the look takes depends on how many ways customers reach you, and we tell you when the plan will be ready before we start. If you then build with us, a small job takes a day or two and a bigger one a week or two.
What areas do you cover?
Houston and about 50 minutes around it, including places like Katy, Sugar Land, Pearland, Pasadena, Spring and The Woodlands. Most of the checking happens the way your customers see you, by phone and online. If you're further out, call or email and we'll tell you straight whether it works.
Is it in person?
The free call is a 15 to 30 minute video call on Google Meet, booked at a time that suits you, or you can call 346-876-2295 first. The look at your business happens from the outside, by phone and online, the way your customers see you. If seeing your shop in person would help, bring it up on the call.
Find out where your jobs slip away
Book the free call. Bring your phone number, your website and the one leak that bugs you most.
Flat price in writing · You own what we build · Houston and about 50 minutes around