Pest jobs go to whoever answers first, and the profit is in service plans. A text back within a minute, a booked inspection and a plan offer keep those customers.
What slips away in a pest control company
- Evening and weekend calls. In a CallRail survey of 1,000 US consumers, 21% said they immediately call another business when nobody answers.
- Web, Google and Facebook requests. They wait.
- One-time treatments. Nobody offers quarterly service.
- Inspection deadlines. Termite and real estate checks come with closing dates.
- Reviews. Few customers volunteer one.
What we would build first
A text-back that books inspections
A missed call gets a text from your number within a minute. It says it is automated, asks what they see and offers inspection times. Treatment questions go to a licensed technician. See how missed call text back works, or compare pest control answering service.
A follow-up that offers ongoing service
After a one-time treatment, one or two texts offer regular service. Replies come to you, and STOP ends it.
A CRM with stages that match pest work
New call, inspection booked, treated, on a service plan, renewal due. You see which ads and listings bring plans, not just one-time jobs.
A review ask after every visit that went well
One text with a direct link. Read how to get more Google reviews for the rules.
What can a pest control ad or text say in Texas?
Plain facts about your service, under the business name on your license. Texas bans false or misleading ads and lists claims like "safe," "non-toxic to humans and pets," "environmentally friendly" and "organic" among its examples (4 TAC §7.152).
- Trucks. Your license number must be permanently shown on both front fenders or both front doors, after "TPCL #" (4 TAC §7.141).
- Indoor home treatments. The applicator or technician must give the owner the state's consumer information sheet (4 TAC §7.147).
This is not legal advice. The Texas Department of Agriculture and your lawyer have the final word.
Marketing that fits pest control
- Google Business Profile. "Pest control near me" is a map search. See the profile checklist.
- A site that sells the service plan. What it includes, how often you come and a quick request form.
- Meta ads for seasonal pushes. Mosquito and termite offers, with no fear or safety claims. Read what a Meta ads budget buys first.
How it works day to day
- An after-hours call rings out.
- Within a minute, a text asks what they see and offers two inspection times.
- The job lands in your calendar and CRM with the whole thread.
- Treatment questions, upset customers and tight deadlines go to a person first.
Who this fits
It fits owner-run pest control companies with one to a dozen technicians. If an office answers within minutes, it is a poor fit.
How pricing works
- First call: free, 15 to 30 minutes.
- Price: set on that call, flat and in writing. A text-back alone is a smaller build. A CRM with service-plan tracking and a dashboard is larger.
- Monthly: hosting, AI usage, upkeep, updates and support. You own what we build. If we run Meta ads, ad spend is paid to Meta directly.
What it will not do
It does not answer the phone, identify pests from a photo or give treatment advice. If your field software already answers calls the way you want, keep it.
Start with a free call
Book a free call and we will find what to fix first. For the marketing side, see Meta ads and Google Business Profile.